Frequently Asked Questions

What is your shipping policy?

At the moment we only ship to the Republic of Ireland. Please allow up to 5 working days for your orders to get dispatched. Learn more

Do you open on Saturday?

The clinic hours are Monday – Friday 9am – 5pm (Closed for lunch 1pm-2pm)

Closed on Bank Holidays.

Do I need a GP referral?

No. Please contact the clinic to schedule an appointment. 

Do you accept medical cards?

No. We are a private audiology clinic and all patients pay for private consultation fees.

Can I claim against my private health insurance?

Midland Hearing Care is a registered provider of Audiology Assessments with private health insurance companies, including LAYA/VHI/Irish Life Health.

Depending on your private medical insurance plan, you may be able to claim back a percentage of the fee charged. Contact your provider to ascertain if you are eligible.

Do you assess children?

We assess children of school going age (4+). For children under the age of 4, our clinic can refer you to specialist pediatric audiology services in Dublin.

Do you provide wax removal services for children?

We only provide water syringing (irrigation) wax removal for children age (5+) at our clinic. We can refer you to specialist pediatric services in Dublin or your Doctor can refer your child to a Public ENT service.

 

If you have any other queries, please contact the clinic.